At home the document opens but as I said all problems translate into errors.Ĭan anybody give me an idea what to try? I really need to get this going before Thursday since the student has a test Friday and I need to convert it as well as this review sheet.įrom: athen-list on behalf of Samantha Johns Ĭc: Access Technology Higher Education Network With Duxbury 11.1, I get an error that the file is an unsupported format and it doesn't open. I tried it on Duxbury 11.1 (at work) and Duxbury 11.2 (at home). However, this document gives errors on all of the math problems, but the text translates correctly. In the past, I was able to open the Word document into Duxbury and convert the math problems without too much trouble. My intern created a math review sheet in Word 2010 using MathType 6.9B. I have a MathType error that I can't figure out. Since I don't really use DBT at a personal level, I cannot speak to other possible issues relating to that software.įrom: athen-list on behalf of Robert Beach You might try contacting caryn at or someone else on their support team. Other than that, there were a number of MathType conversion errors that were fixed in Duxbury 11.3, according to this page: "If MathType is not loaded on the same computer as DBT, then as DBT imports a Word document containing MathType material, an error message shows up in the DBT file at the location of each piece of mathematical notation in the file." Well, the most obvious first step is to be sure that both MathType and Duxbury are installed on the same machine, according to : To: Access Technology Higher Education Network I'll give the links you provided a look over to see if I'm missing something.įrom: athen-list on behalf of steve.noble at I brought the file home and tried it on my own personal machine, again with both Math Type and Duxbury installed, and got basically the same results. But, when pulling the Word doc that was created on that machine into Duxbury on my machine, I got the math type errors. I reinstalled math type on the machine and things seem to be fine. The only thing that has changed is the machine the Word document was originally created on crashed and had to have a new drive installed. This system has worked before with producing math content in braille. Yes, Duxbury is installed on the same machine as Math Type. If that doesn't work but a new document does, then you may be able to copy some of the Latex code into a new document to see if you can save some of the equation work and get them to convert.įrom: athen-list On Behalf Of Robert Beach If that is successful, then break the review sheet down into smaller pieces and see if chunks of it work. If it is successful, then recreate a couple of equations from the math review sheet from scratch and see if they convert. * If you haven't already, try creating a new Word document with a simple equation on the machine that you are using for the conversion, and then process that. * Was the new file in question created with a 64 bit version of Word rather than a 32 bit? doc and vice versa, and then try to convert again. * Rerun Word documents that you had previously run through successfully to see if they work and if the problem is specific to this document. Some things to check or try (you may have done some of these already) to try to narrow down whether it is the software, the file, or the equation editing the intern is doing.
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